Privacy Policy
Last updated: 09/11/2026
Who we are
The Stratos Group 4 Ltd, company number 16991011, registered address The Stratos Group Unit2 Former Peers Jackson, Timmis Road, Stourbridge, West Midlands, United Kingdom, DY9 7BQ. Contact: steve@thestratosgroup4.co.uk.
Data we collect
When you send an enquiry we collect:
- Your name
- Your email address
- Your phone number, if you give it
- Your country
- The kit you are interested in
- Your message
If you accept cookies, Microsoft Clarity also collects anonymous usage data, such as pages viewed and clicks.
Lawful basis
We handle enquiry data because it is in our legitimate interests to reply to you, and to take steps you ask for before a contract. We use analytics cookies only with your consent.
How we use and store data
We use your details to reply to your enquiry and to discuss your order. We keep general enquiries for 12 months, then delete them. If you become a customer, we keep order records as long as the law requires.
Third-party processors
- Hosting: Cloudflare
- Analytics, with consent only: Microsoft Clarity
Marketing and opt-out
We only contact you about your enquiry. Should we contact you with future news/ promotions, you can ask us to stop contacting you at any time by emailing us.
Your rights
Under UK GDPR you can ask to see, correct or delete your data, object to how we use it, ask us to restrict it, and ask for a copy you can move elsewhere. Email us to use any of these rights.
If you are unhappy with how we handle your data, you can complain to the Information Commissioner’s Office (ICO) at ico.org.uk.